top of page

Terms & Conditions

**Terms & Conditions**

 

**1. Introduction**

 

This website is owned and operated by Shrubees. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors access to information about and the ability to purchase natural essential oils, skin care, hair care, bath and body products made from quality-sourced ingredients. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

**2. Who Can Use the Website**

 

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

**3. Key Commercial Terms**

 

When purchasing items, you agree that:

- You are responsible for reading the full item listing before making a commitment to buy it.

- You enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

- The prices we charge for using our services/products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

- The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

 

**4. Return and Refund Policy**

 

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 07 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following:

- Products can be returned only in the country in which they were originally purchased.

- The following products are not eligible for return: [Custom made Products].

 

**5. Retention of Right to Change Offering**

 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

**6. Warranties & Responsibility for Services and Products**

 

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

 

**7. Ownership of Intellectual Property**

 

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Shrubees.

 

**8. Right to Suspend or Cancel User Account**

 

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time.

 

**9. Indemnification**

 

You agree to indemnify and hold Shrubees harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

**10. Limitation of Liability**

 

To the maximum extent permitted by applicable law, in no event shall Shrubees, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

 

**11. Right to Change and Modify Terms**

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms.

 

**12. Contact Information**

 

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at shrubees@gmail.com.

bottom of page